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The SBK blog is designed to inform, educate and empower business decision-makers to help them understand the business of hosted business telephone systems. Good reading !

Alexandre Champagne

Recent Posts

HAS THERE BEEN A FLOOD OR A FIRE IN YOUR OFFICE?

Posted by Alexandre Champagne on May 5, 2020 2:53:29 EDT PM

hotline-1331313_1200x800Keep in touch with your customers

As the old adage goes: “Nothing is impossible.” Even modern building owners cannot keep your offices completely safe from disasters, such as fire, water damage, etc. However, when it comes to flexible communications and business continuity, the limits are not what they used to be—all thanks to hosted IP telephony.

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Topics : cloud, security, hosted IP phone systems, cloud-based ip phone, customers

ARE TRAFFIC JAMS HINDERING YOUR PROGRESS?

Posted by Alexandre Champagne on May 5, 2020 2:53:09 EDT PM

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Connect with video conferencing

Everyone likes to be well-equipped both at work and in business. If people’s computers sit in the middle of their workstations, they still want desk phones on their left. "Multitasking" is partly responsible for this; however, the ability to communicate warmly and securely via hosted IP telephony explains the rest.

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Topics : hosted IP phone systems, functionalities, customers, videophone

HEADACHE WITH YOUR TELEPHONE SYSTEM?

Posted by Alexandre Champagne on May 5, 2020 2:52:49 EDT PM

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Get ready to be on cloud nine!

Conventional telephone systems have their shortcomings. They are rigid, closed and specific. They restrict telecommunications to limited operating modes. Your business should not be hampered by hardware and incongruency. Let IP telephony take over.

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Topics : PBX, hosted IP phone systems, mobile app

SBK TELECOM AND MS TEAMS

Posted by Alexandre Champagne on May 5, 2020 2:32:00 EDT PM

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Business communication at its best!

It’s difficult to predict sustainable trends and perennial technologies in these times of transition. Consumer tastes can be unfathomable, fashions and uses can be different than anticipated, without considering the crisis. Certainly, Microsoft Teams is the hot application right now - it has experienced a 275% growth in 2020! And SBK Telecom remains at the forefront by integrating this application into its business telephony systems.

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Topics : voip, Miscrosoft Teams, Teams

INFORMATION OVERLAOD?

Posted by Alexandre Champagne on May 5, 2020 2:07:00 EDT PM

Portrait of beautiful customer service representative

Are you reaching your customers?

There is an entire arsenal of web marketing tools available today to generate leads and compel them to making a purchase. These include bots, social media posts, chatbots, newsletters, websites and blog. Customers have never been more bombarded with marketing messages. Having said that, communicating remains a means of sharing and adding a human touch to brands. IP telephony provides many advantages in this regard.

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Topics : voip, hosted IP phone systems, B2B, information