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The SBK blog is designed to inform, educate and empower business decision-makers to help them understand the business of hosted business telephone systems. Good reading !

HAS THERE BEEN A FLOOD OR A FIRE IN YOUR OFFICE?

Posted by Alexandre Champagne on May 5, 2020 2:53:29 EDT PM

hotline-1331313_1200x800KEEP IN TOUCH WITH YOUR CUSTOMERS

As the old adage goes: “Nothing is impossible.” Even modern building owners cannot keep your offices completely safe from disasters, such as fire, water damage, etc. However, when it comes to flexible communications and business continuity, the limits are not what they used to be—all thanks to hosted IP telephony.

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Topics : cloud, security, hosted IP phone systems, cloud-based ip phone, customers

HOW TO COMMUNICATE EFFECTIVELY WITH YOUR CUSTOMERS

Posted by David Champmartin on August 12, 2019 10:14:51 EDT AM

Portrait of a young amazed woman showing blank smartphone screen over yellow background. Focus on smartphone

As a company's success depends on its customers, the quality of its customer experience becomes a priority. But in a context where communication technologies are becoming more and more common, how can you ensure positive interactions with customers? By focusing on the human aspect, of course! Especially in B2B…

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Topics : voip, cloud-based ip phone, telephone, e-mail, customers

How to migrate towards a cloud-based ip phone solution

Posted by David Champmartin on July 15, 2019 5:08:36 EDT PM

Businessman hand working with a Cloud Computing diagram on the new computer interface as concept

Are you in the process of renewing your conventional telephone system contract? This system has been reliable but is obsolete? Consider turning to a hosted IP phone systems solution (IP telephony). It’s an excellent choice! Here’s how you migrate:

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Topics : IP phone system, hosted IP phone systems, phone system migration, cloud-based ip phone

Are hosted ip phone systems the best solution for a business?

Posted by David Champmartin on July 15, 2019 5:03:41 EDT PM

Cheerful man in office answering the phone

Hosted IP phone systems (IP telephony) enable you to benefit from multiple functionalities and to reduce your operating costs, since it does not require you to acquire equipment, such as a PBX.

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Topics : hosted IP phone systems, cloud-based ip phone, functionalities