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The SBK blog is designed to inform, educate and empower business decision-makers to help them understand the business of hosted business telephone systems. Good reading !

HAS THERE BEEN A FLOOD OR A FIRE IN YOUR OFFICE?

Posted by Alexandre Champagne on May 5, 2020 2:53:29 EDT PM

hotline-1331313_1200x800KEEP IN TOUCH WITH YOUR CUSTOMERS

As the old adage goes: “Nothing is impossible.” Even modern building owners cannot keep your offices completely safe from disasters, such as fire, water damage, etc. However, when it comes to flexible communications and business continuity, the limits are not what they used to be—all thanks to hosted IP telephony.

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Topics : cloud, security, hosted IP phone systems, cloud-based ip phone, customers

ARE TRAFFIC JAMS HINDERING YOUR PROGRESS?

Posted by Alexandre Champagne on May 5, 2020 2:53:09 EDT PM

vvx1500-lg-a - 600x400KEEP IN CONTACT THROUGH VIDEO CONFERENCING

Everyone likes to be well-equipped both at work and in business. If people’s computers sit in the middle of their workstations, they still want desk phones on their left. "Multitasking" is partly responsible for this; however, the ability to communicate warmly and securely via hosted IP telephony explains the rest.

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Topics : hosted IP phone systems, functionalities, customers, videophone

HOW TO COMMUNICATE EFFECTIVELY WITH YOUR CUSTOMERS

Posted by David Champmartin on August 12, 2019 10:14:51 EDT AM

Portrait of a young amazed woman showing blank smartphone screen over yellow background. Focus on smartphone

As a company's success depends on its customers, the quality of its customer experience becomes a priority. But in a context where communication technologies are becoming more and more common, how can you ensure positive interactions with customers? By focusing on the human aspect, of course! Especially in B2B…

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Topics : voip, cloud-based ip phone, telephone, e-mail, customers