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SBK Telecom
Case studies

Build an Architecture and Corporate Telephony Solution

Client

National firm

Industry

Media

Company size

More than 2 800 employees

Locations

8 sites in Quebec and Ontario, 300 telephone sets

Business Challenges

  • End of life of the PABX (EOL)
  • Limited internal IT capacity
  • CAPEX in limited capacity
  • Pressure from shareholders to increase profitability
  • Sales team dispersed in multiple geographic sites
  • MPLS telecommunication network already in place

Objectives

  • Redesign of the telecommunication architecture to support the IP telephony for all the client’s sites
  • Optimization of the MPLS network already in place for the data, but also for transporting voice

Solutions

  • Detailed engineering solutions for the optimization of solutions of service (QoS) on the MPLS network (use of MPLS for internal calls)
  • Assistance in the acquisition of equipment needed to fulfill the mandate (BOM, budget, etc.)
  • Sole responsibility for the implementation of all solutions:
    • Test plans for various solutions
    • Implementation plan
    • Support post-implantation
  • Documentation of all deployed solutions

Results

  • Consolidation of telephone lines for all sites (sharing of telephone resources)
  • Substantial savings:
    • CAPEX: over 40% savings
    • OPEX: over 30% savings
    • Reduced monthly costs

See all case studies

Our realizations

Build an Architecture and Corporate Telephony Solution


Client

National firm

Industry

Media

Size

More than 2 800 employees

See the case

The Redesign of Telecommunications


Client

Global large firm

Industry

Retail - Fashion sector

Size

More than 2000 employees

See the case

New Generation Network Architecture


Client

A large-scale company with its head office in Canada and IT services in Montreal

Industry

Transborder business services

Size

More than 350 employees

See the case

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