SBK
    Case studies

    The Redesign of Telecommunications

    Client

    Global large firm

    Industry

    Retail - Fashion sector

    Company size

    More than 2000 employees

    Locations

    3 main sites (data centres) and more than 1500 sites including stores (Canada, United States, China and other sites abroad)

    Being in the fashion industry, the company wanted to optimize its entire telecommunications network for all its sites (head office, distribution centre and stores) to unify its communications, increase productivity and dispose of an infrastructure that scales with the growth and new business needs of the company.

    Objectives

    • Optimize the client’s telecommunications
    • Advise and guide the retailer in selecting telecommunication solutions manufacturers
    • Accompany the client in the acquisition of the necessary equipment for the realization of the mandate (BOM, budget, meetings with manufacturers, etc.)

    Solutions

    • Complete redesign of the telecommunication architecture, for the head office, distribution centre and data centres, as well as for the 1500 stores
    • Technological solutions: corporate security infrastructures, local and extended networks, stores network, wireless (802.11), data centre
    • Detailed engineering solutions:
      • Test plan for various solutions
      • Implementation plan
      • Full responsibility of the implementation of all solutions
      • Implementation and redesign of zoning security level
      • Implementation of authentification solutions
      • Implementation of solutions supporting the mobility strategy (BYOD, wireless in-store solution for interactive kiosks, etc.)
      • Support post-implantation
      • Transfer of knowledge: part of the client’s IT was outsourced and in migration to a new outsourcer. SBK TELECOM ensured the transfer of knowledge between both outsourcers and the quality assurance during the implementation of the new telecommunications solutions.
    • Documentation of all deployed solutions

    Results

    • Increase in productivity
    • Deployment of the future store’s IT with wireless solutions allowing the client to build its customer loyalty and provide a more positive experience in order to generate more sales

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    Our realizations

    Build an Architecture and Corporate Telephony Solution


    CLIENT

    National firm

    INDUSTRY

    Media

    SIZE

    More than 2 800 employees

    The Redesign of Telecommunications


    CLIENT

    Global large firm

    INDUSTRY

    Retail - Fashion sector

    SIZE

    More than 2000 employees

    New Generation Network Architecture


    CLIENT

    A large-scale company with its head office in Canada and IT services in Montreal

    INDUSTRY

    Transborder business services

    SIZE

    More than 350 employees