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SBK Telecom
Case studies

The Redesign of Telecommunications

Client

Global large firm

Industry

Retail - Fashion sector

Company size

More than 2000 employees

Locations

3 main sites (data centres) and more than 1500 sites including stores (Canada, United States, China and other sites abroad)

Being in the fashion industry, the company wanted to optimize its entire telecommunications network for all its sites (head office, distribution centre and stores) to unify its communications, increase productivity and dispose of an infrastructure that scales with the growth and new business needs of the company.

Objectives

  • Optimize the client’s telecommunications
  • Advise and guide the retailer in selecting telecommunication solutions manufacturers
  • Accompany the client in the acquisition of the necessary equipment for the realization of the mandate (BOM, budget, meetings with manufacturers, etc.)

Solutions

  • Complete redesign of the telecommunication architecture, for the head office, distribution centre and data centres, as well as for the 1500 stores
  • Technological solutions: corporate security infrastructures, local and extended networks, stores network, wireless (802.11), data centre
  • Detailed engineering solutions:
    • Test plan for various solutions
    • Implementation plan
    • Full responsibility of the implementation of all solutions
    • Implementation and redesign of zoning security level
    • Implementation of authentification solutions
    • Implementation of solutions supporting the mobility strategy (BYOD, wireless in-store solution for interactive kiosks, etc.)
    • Support post-implantation
    • Transfer of knowledge: part of the client’s IT was outsourced and in migration to a new outsourcer. SBK TELECOM ensured the transfer of knowledge between both outsourcers and the quality assurance during the implementation of the new telecommunications solutions.
  • Documentation of all deployed solutions

Results

  • Increase in productivity
  • Deployment of the future store’s IT with wireless solutions allowing the client to build its customer loyalty and provide a more positive experience in order to generate more sales

See all case studies

Our realizations

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Client

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Industry

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Size

More than 2 800 employees

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The Redesign of Telecommunications


Client

Global large firm

Industry

Retail - Fashion sector

Size

More than 2000 employees

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Client

A large-scale company with its head office in Canada and IT services in Montreal

Industry

Transborder business services

Size

More than 350 employees

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