SBK Telecom’s Cloud Communication Solution offer a wide array of features from the simplest to the more advanced. The packages below were designed for companies with 10 to 100 workstations.
LESS THAN 10 WORKSTATIONS? VIEW OUR PACKAGE FOR SMALL BUSINESSES
Included Features | |||||
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Included Features | |||||
Unlimited inbound calls |
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Unlimited inbound calls | |||||
Unlimited outbound calls |
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Unlimited outbound calls | |||||
Advanced voicemail |
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Advanced voicemail+Advanced voicemailOur voicemail even integrates with your email program |
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Automated voice messaging |
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Automated voice messaging+Automated voice messagingNever miss another call. Your customers will be redirected to the appropriate staff member. |
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Call waiting music and messages |
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Call waiting music and messages+Call waiting music and messagesMake your customer's experience more enjoyable and share your company’s latest news |
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24/7 technical support+ |
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24/7 technical support++24/7 technical support+SBK Telecom is always there to make sure your system runs smoothly. |
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More than 50 productivity tools |
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More than 50 productivity tools+More than 50 productivity toolsAll of our packages include over 50 features to greatly improve the productivity of your teams, whether they are at work or on the road. Ask for a demo to learnmore. |
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500 minutes of long-distance calls (Canada and US) |
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500 minutes of long-distance calls (Canada and US) | |||||
1000 minutes of long-distance calls (Canada and US) |
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1000 minutes of long-distance calls (Canada and US) | |||||
1500 minutes of long-distance calls (Canada and US) |
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1500 minutes of long-distance calls (Canada and US) | |||||
Tools for call centers | |||||
Tools for call centers | |||||
Queue system |
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Queue system+Queue systemSBK's advanced queue systems provides better call distribution to your agents. |
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CRM integration |
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CRM integration+CRM integrationOur solutions integrate with a wide variety of online CRM tools, such as Zoho, Salesforce and more. Additionnal fees may apply for more complex integrations. |
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Integrated chat tools |
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Integrated chat tools |
Our platform offers unprecedented flexibility so that it can adapt to your company’s unique needs.
Our solution offers great sound quality so that all of your calls are crystal clear and smooth.
We regularly update our platform with new features.
Our platform generates less CAPEX and OPEX costs than if you owned the equipment yourself.
Our technical teams offer turnkey maintenance services for both the equipment and servers sothat you don’t have to do it yourself.
Our platform provides maximum redundancy in a secure data warehouse that requires doubleelectronic access and includes both a security guard and a biometric security access system.
Whether your team is at the office or even on the road, your customers will always be able to reach them easily.
Did you know that our clients save, on average, 30% on their telephone bills? Why not do the same by switching with SBK.
Our tools help teams to leverage their strengths and collaborate more productively with each other and customers.
Our teams are available 24/7 to ensure the best performance and availability of your system. Day or night we are available.
Our corporate telephony project took place during an exciting period of growth for Demers Beaulne and wanted to modernize some elements of our IT infrastructure including telephony. We chose SBK for its expertise, fast turnaround and return on investment. SBK managed the entire process of installing 150 telephones, running fibre optics, migrating telephone numbers and safeguarding confidential information. Everything was completed on time and on budget – and we never lost a single phone number.
We needed a solution offering all the functionality of large enterprise telephony systems at a cost-effective price, and with the flexibility to grow with our company. It is exactly why we chose SBK who had the perfect solution for the high number of calls we receive every day. We’re extremely satisfied with our choice and now enjoy the peace of mind that our new telephony system was the right decision for us.
Located in Montreal, our experts offer innovative solutions such as IP telephony (VoIP) to businesses so they can optimize their telecommunications infrastructure and maximize the performance, security and reliability of their networks.
1440 Rue Sainte-Catherine
Ouest, Bureau 340, Montréal,
QC H3G 1R8
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