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    VOIP Packages

    The SBK IP telephony service offers multiple features, from the simplest to the most advanced. After a thorough study of your needs, our team will advise you on the preferred options.

    To see our packages, select the size of your company:

    Good

    Starting at
    11.95$
    per line / month
    Choose

    Better

    Starting at
    12.95$
    per line / month
    Choose

    Best

    Starting at
    13.95$
    per line / month
    Choose
         
    Available numbers

    Toll free numbers

    Toll free numbers

    Local numbers

    Local numbers

    Extension number per employee

    Extension number per employee

    Direct number (DID)

    Direct number (DID)

    Company directory

    Company directory
         
    Cloud PBX

    Management Web-based portal for employees and administrators

    Management Web-based portal for employees and administrators+

    Management Web-based portal for employees and administrators

    Adding, removing and modification of all telephony parameters

    Web interface for call management

    Web interface for call management+

    Web interface for call management

    Real-time call supervision, call recording

         
    Call management

    On-hold music

    On-hold music

    Conference calling

    Conference calling

    Call display

    Call display

    Simultaneous rings for iPhone, Android and Blackberry

    Simultaneous rings for iPhone, Android and Blackberry+

    Simultaneous rings for iPhone, Android and Blackberry

    Calls follow the user on up to 5 phones (mobile phone, work, home office, cottage, etc.)

    Notification system (paging)

    Notification system (paging)+

    Notification system (paging)

    Notification system to search for an individual within the organization

    Call recording

    Call recording+

    Call recording

    The call recordings can be stored in your clients' internal files or for employees training.

         
    Collaboration

    Softphones for business travelers

    Softphones for business travelers

    Conference call bridge (10 participants)

    Conference call bridge (10 participants)

    Video call

    Video call

    Features of presence and internal discussions (chat)

    Features of presence and internal discussions (chat)
         
    Voicemail

    Interactive call waiting

    Interactive call waiting

    Voicemail for everyone

    Voicemail for everyone

    Unified communications functionality

    Unified communications functionality+

    Unified communications functionality

    Users receive all their voice messages in their emails thus improving collaboration and efficiency of communications within the project teams.

         
    Call centre

    Call management - waiting lines ($)

    Call management - waiting lines ($)+

    Call management - waiting lines ($)

    Callers are placed on hold to ensure a response when an agent becomes available. This ensures an effective response to all calls.

    Automatic call distribution ($)

    Automatic call distribution ($)+

    Automatic call distribution ($)

    Calls are distributed to available agents based on the parameters and criteria set up previously.

    Management of call centre agents

    Management of call centre agents
         
    Integration

    CRM

    CRM+

    CRM

    Telephony integration with a web-based CRM. When a call enters, the CRM will present the client's description.

    Softphones

    Softphones

    Teleworkers

    Teleworkers+

    Teleworkers

    Telephony solution replicating the office telephone where the teleworker actually works.

    How to obtain a customized quote

    To receive an estimate of your custom needs , please enter your email address:

    Need advice?

    Contact one of our IT consultants so we can help you create your personalized package.


    Custom Solution