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KEEP IN TOUCH WITH YOUR CUSTOMERS

As the old adage goes: “Nothing is impossible.” Even modern building owners cannot keep your offices completely safe from disasters, such as fire, water damage, etc. However, when it comes to flexible communications and business continuity, the limits are not what they used to be—all thanks to hosted IP telephony.

KEEP IN CONTACT THROUGH VIDEO CONFERENCING

Everyone likes to be well-equipped both at work and in business. If people’s computers sit in the middle of their workstations, they still want desk phones on their left. "Multitasking" is partly responsible for this; however, the ability to communicate warmly and securely via hosted IP telephony explains the rest.

GET READY TO BE ON CLOUD NINE!

Conventional telephone systems have their shortcomings. They are rigid, closed and specific. They restrict telecommunications to limited operating modes. Your business should not be hampered by hardware and incongruency. Let IP telephony take over.

Business communication at its best!

It’s difficult to predict sustainable trends and perennial technologies in these times of transition. Consumer tastes can be unfathomable, fashions and uses can be different than anticipated, without considering the crisis. Certainly, Microsoft Teams is the hot application right now - it has experienced a 275% growth in 2020! And SBK Telecom remains at the forefront by integrating this application into its business telephony systems.

ARE YOU REALLY REACHING YOUR CUSTOMERS?

There is an entire arsenal of web marketing tools available today to generate leads and compel them to making a purchase. These include bots, social media posts, chatbots, newsletters, websites and blog. Customers have never been more bombarded with marketing messages. Having said that, communicating remains a means of sharing and adding a human touch to brands. IP telephony provides many advantages in this regard.

As a company's success depends on its customers, the quality of its customer experience becomes a priority. But in a context where communication technologies are becoming more and more common, how can you ensure positive interactions with customers? By focusing on the human aspect, of course! Especially in B2B…

High call volumes at your business is not a bad thing. However, you would like your team to be able to provide proper and accurate answers to your customers at all times.

Are you in the process of renewing your conventional telephone system contract? This system has been reliable but is obsolete? Consider turning to a hosted IP phone systems solution (IP telephony). It’s an excellent choice! Here’s how you migrate:

Hosted IP phone systems (IP telephony) enable you to benefit from multiple functionalities and to reduce your operating costs, since it does not require you to acquire equipment, such as a PBX.

Many clients ask us what the true differences are between IP phone systems (IP telephony) and conventional telephony systems. Here are 5 important differences to consider.

Customers are truly the reason why your business exists! In today’s competitive markets, it’s crucial that you provide unparalleled service. Your communications system can make all the difference.

Recording conversations, transferring to a mobile device, getting your voicemails by email, monitoring when traveling, a mobile application, communications between different sites, etc. You can certainly brag about the features of your IP phone system! But how secure is it?