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The SBK blog is designed to inform, educate and empower business decision-makers to help them understand the business of hosted business telephone systems. Good reading !

Manage high-volume call centres? Ip phone systems was made for you!

Posted by David Champmartin on July 15, 2019 5:11:31 EDT PM

Call centre workers working in line with their headsets

High call volumes at your business is not a bad thing. However, you would like your team to be able to provide proper and accurate answers to your customers at all times.

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Topics : voip, IP phone system, call center, call volume, call centre